IT Support

Job Summary :-

  • To effectively and efficiently execute day- to-day operations and running of computer systems and network. The person has to ensure that the computer system provides sufficient computing power and 24/7 availability to deliver the desired level of performance.
  • Computer systems are defined as the accounting system, LAN, internet connection (including mobile related) and also CLAUD based.

Duties and Responsibilities :-

  • To analyze system log and identify potential issues with computer systems.
  • To introduce and integrate new technologies into existing date center environments which include the coordination of system updates and replacement of outdated versions.
  • Performing routine audits of systems and software,
  • Performing regular housekeeping procedures, including date backup.
  • To check the systems in order to optimize performance and to initiate recovery action after system failures.
  • Applying operating system update, patches and configuration changes.
  • Installing and configuring new hardware and software as well as providing assistance in testing new equipment and systems.
  • Adding, removing or updating user account information, resetting password etc.
  • To attend to technical queries and dealing with the users, including engagement with the managerial, administrative and technical staff to determine their information needs, data flow and system definitions.
  • To coordinate the work support staff and provide key day-to-day advice to users on data structures and terminology.
  • Establish the control systems access and security.
  • Responsibility for documenting the configuration of the computer systems, including their updates.
  • Troubleshoot issues and problems.
  • System performance tuning.
  • To ensure the network infrastructure is up and running at the required optimum level.
  • To prepare system costs estimates and cost-benefit analysis on IT related CAPEX proposal.
  • To manage the distribution and retention of data on various storage devices.
  • To maintain and tune large operating systems that may be acquired from external systems developers in the form of maintenance, desktop or mid-range systems.
  • To provide operational support and management of diverse area covering networks involving the internet and private networks through to large communication networks within various industries.
  • To do filing system with tagging and labeling of all related IT records.
  • A team player and able to coordinate closely with all levels of staff to meet tight deadlines.
  • Perform any other relevant tasks assigned or delegated by the superior.

Requirements :-

  • Candidate must possess at Diploma / Degree in Computer Science / Information Technology.
  • At least 2 year (s) of working experience in related field is required for this position.
  • Good communication skills in both written and verbal.
  • Strong Interpersonal skills and able to communicate at all levels.
  • Self-motivated and able to work independently as well as in a team with supervision.

Salary Range :-

RM 3,000.00 – RM 4,000.00

Other Benefits :-

  • Group Insurance
  • Allowances
  • Training Provided
  • Development Opportunities
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📣 Announcement

Dear trusted clients and business associates,

In light of the recent Restriction of Movement Order announced by the Government of Malaysia concerning the Covid-19 pandemic, our office shall be adopting work from the home policy effective from 18 March 2020 until 14 April 2020, to enable us to serve our clients effectively. Our office operation period shall be as usual i.e from 8:15 am till 5 pm.

For all communications, our team can be contacted via emails or mobile phone as follows:

Administration and Finance Legal Department
En.Rosli Hasan
rosli.hasan@mahkotatech.com
017-3055402

Pn.Siti Agian Sadri
agian@mahkotatech.com
012-3287767
Pn.Natisha Zainol Rashid
natisha@mahkotatech.com
012-2107714
Power Transmission & Distribution Electronics & IT
Kenneth Clement Nonis
kenneth@mahkotatech.com
012-2192091

Mohd Zulkifli Mat Ghani
mohdzukifli@mahkotatech.com
019-3656680
Ahmad Kamal Azra Abdul Rahman
Ahmad.kamal@mahkotatech.com
012-2510188

Narayanan Raman
nara@mahkotatech.com
019-3375080
Marine Business Unit
Zul Akmal Adnan
zulakmal@mahkotatech.com
019-2678272

Khairuddin Hassan
khairuddin@mahkotatech.com
019-2143636